Self-paced courses, hybrid programs, and recorded webinars (from now on referred to as "online courses") are non-refundable. Once an online course is purchased or accessed, no refund will be granted regardless of the reason. All online courses are tested extensively on all types of systems, browsers, and devices. We can assist you to get started with any of our hosted online courses, if you are having any trouble. However, participants will be allowed to exchange with another online course of equivalent or lesser money value if there is a mistake in the purchase or if there are circumstances that merit the exchange. Exchange requests must be received by email at [email protected]. No exchange will be granted if the request is more than 3 days after the purchase date. Credit (continuing education units) will only be granted for the final product selected from the exchange.
OUR ULTIMATE GOAL IS YOUR SATISFACTION. A happy customer is a repeat customer; we will always try to workout the best resolution for our customers.
If you have any questions, please contact us before making a purchase:
Phone: (951) 444 5591
E-mail: [email protected]